All customers are required to complete a boarding agreement which we hold on file . Click here to read this agreement or you can print it off to save time when checking in !!
Only fully vaccinated dogs are accepted for boarding , and a current vaccination certificate must be produced when booking in , or we will not be able to accept them.

We accept ANY BREED OF DOG for boarding and charge the same for ALL BREEDS.

We have a block dedicated to boarding Greyhounds as they are sometimes not used to seeing other breeds, always mention you have a greyhound when making a booking.

All the kennels are suitable  for large breeds with lots of space and a large hatch.

Sharing dogs must get on, we reserve the right to split them up if they show aggression to each other, and kennel them separately if we deem necessary.

Vaccination against Parvo Virus, Leptospirosis, Hepatitis, and Distemper is essential.

We do not insist on Kennel Cough Vaccine , but strongly recommend it and suggest you discuss this with your vet, who will advise you what is best for your dog.But remember if your dog is coughing the day you bring it in for boarding and we think it has kennel cough - it won't be staying!!

If you choose not to protect your dog against Kennel Cough, it is at your risk and we will not be responsible for Kennel Cough or related illnesses.

We will not accept an ill dog for boarding(eg one that is coughing!) or a dog that has been boarded elsewhere in the past  two weeks- due to incubation of infection.

We carefully monitor your dog's health whilst in our care and will call a vet if concerned Clent Hills is our on call vet and give us 24/7 cover and advice.This cost will be added to your bill unless we are at fault and then we will cover the cost
We take non-refundable deposits for all bookings,
If you plan for some one else to collect your dog, please give them a letter of authorisation for us to release your dog to them or a password

We provide clean fleece bedding for your dog, which we wash on a regular basis.We do not  take your bedding as it can easily get lost ,with the high volume of washing we have here at the kennels.We provide plenty of fresh clean bedding of our own.